Shipping and Returns
Shipping Information for Canada:
Expedited (1 - 5 Day) Shipping - FREE for any order over $70.00 anywhere in Canada. The shipping method Online Natural Health uses is Canada Post and a tracking number is included so you can track your order.
* Note that Remote locations / rural areas may take up to 7 business days.
Shipping Information for United States:
Expedited (10 - 14 Day) Shipping. Online Natural Health uses Canada Post and a tracking number is included.
At Online Natural Health, it is important to us that you are satisfied with your purchase. We accept returns for unused, unopened items for any reason within 30 days of your purchase date. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require your Name, Email address, Order # and reason for return.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Online Natural Health ℅ Interfulfillment, 420 Finchdene Square, Scarborough Ontario, M1X 1C2
To return your product, you should mail your product to: Online Natural Health ℅ Interfulfillment, 420 Finchdene Square, Scarborough Ontario, M1X 1C2